Medbelle & Physio First member scheme FAQ's

Why might Physio First work with Medbelle?

Medbelle have been willing to publicly endorse the Physio First DfI and Quality Assured Clinic (QAC) scheme, and this opportunity to work together arose from the Physio First Commercial Team’s discussions with a Medbelle team who have premised their business on “the quality agenda” which is their shared belief that the future of private healthcare will be based upon evidenced value.

So, in discussing how to work cogently together, something that no other healthcare provider organisation and UK virtual hospital group have been able to do, Physio First and Medbelle devised the Medbelle Physio First member scheme that offers value to the patient, the physiotherapy clinic and Medbelle.

Our Physio First executive is looking at this as a practical opportunity to help demonstrate our members’ value and, it makes perfect sense to do this through our QACs and active DfIers who are registered with and therefore working to become QACs because:

  • Medbelle contract by “clinic”, which makes either being, or being registered to become, a QAC, a perfect platform because all MSK physiotherapists in a practice will be signed up to collect data through our DfI scheme
  • our Physio First DfI and QAC schemes are completely controlled by Physio First, making them a safe place to collect and have our patient outcome data analysed i.e. none of it will go to any third party including Medbelle, but the
  • the Medbelle Physio First member scheme will help Medbelle collect post-surgical patient outcome data, as part of our relationship

By way of reassurance, you will not be asked to share any DfI data with Medbelle, nor will Physio First share any of our DfI data with them, we do expect our relationship to lead to additional discussions about demonstrating value through patient outcomes – something that is starting to be talked more about within private healthcare, but which many stakeholders do not have the means to do.

What are the requirements to take part in the Medbelle Physio First member scheme?

There are two basic requirements:

1. You are either:
a) an established QAC
OR
b) registered to actively collect data through the Physio First Data for Impact scheme                  

AND

2. You are willing to give the University of Brighton your consent to confirm to Physio First, that your clinic(s) are registered for QAC (To register please see here)

Please do remember that if you are a QAP and you are a sole practitioner, or the only physio doing MSK in your practice, you will have met all the criteria for becoming a QAC, so you just need to sign that declaration to our UoB team and, once confirmed with them, let our Physio First team know to be acknowledged as a QAC. To contact our UoB team please use: [email protected]

For details of:

  • our QAC Participation Programme, please download the word doc here.
     
  • the consent form to confirm your willingness to allow the University of Brighton to confirm to Physio First, that your clinic(s) are registered for QAC, please download the word doc here.
     
  • to download a word document containing the declaration to the University of Brighton required by a Physio First member practice principal to allow your clinic team to collect data to become a QAC, please click here.

What does "being registered for QAC" mean?

It means that a practice principal is a full member of Physio First and that every MSK member of your clinic team is either:

  1. a full or affiliate member of Physio First i.e. someone who is already entitled to participate in the Physio First Data for Impact scheme and therefore able to help a member’s clinic to become a QAC

    OR
  2. an employed or self-employed part of your clinic team and someone who the practice principal has joined via the QAC Participant Programme.

The QAC Participation Programme is something that the Physio First executive committee have created to make it less expensive for Full Member practice principals to work towards becoming a QAC.

Again, please do remember that if you are a QAP and you are a sole practitioner, or the only physio doing MSK in your practice, you will have met all the criteria for becoming a QAC, so you just need to sign that declaration to our UoB team and, once confirmed with them, let our Physio First team know to be acknowledged as a QAC. To contact our UoB team please use: [email protected]

To download the terms and conditions and application form of our QAC Participation Programme, please click here.

What is a QAC Participant?

A QAC Participant is an employed or self-employed member of a full Physio First member’s clinic who that practice principal is entitled to sign-up as a QAC Participant.

A QAC Participant:

  • is NOT a member of Physio First
  • is a new category of DfI participant that the Physio First executive have created to make it easier and less expensive for full member practice principals to register their clinic MSK colleagues to the Physio First DfI Scheme in order to work towards becoming, a QAC.

Again, please do remember that if you are a QAP and you are a sole practitioner, or the only physio doing MSK in your practice, you will have met all the criteria for becoming a QAC, so you just need to sign that declaration to our UoB team and, once confirmed with them, let our Physio First team know to be acknowledged as a QAC. To contact our UoB team please use: [email protected]

To download the terms and conditions and application form of our QAC Participation Programme, please click here.

If my clinic is not yet a QAC, how do I demonstrate my clinic’s eligibility to take part in the Medbelle Physio First member scheme?

To demonstrate your eligibility, you need to complete the details in the link below which includes:

  1. Details of your practice principal who is a member of Physio First

    AND
  2. Confirmation that all your MSK physios are either:
    a) Physio First members OR
    b) QAC Participants

    AND
  3. Complete your consent to allow the University of Brighton team to confirm your QAC status to Physio First for onward transmission to the Medbelle team

Again, please do remember that if you are a QAP and you are a sole practitioner, or the only physio doing MSK in your practice, you will have met all the criteria for becoming a QAC, so you just need to sign that declaration to our UoB team and, once confirmed with them, let our Physio First team know to be acknowledged as a QAC. To contact our UoB team please use: [email protected]

For details of:

  • starting to collect data and signing up to our DfI scheme, please see here.
  • our QAC Participation Programme, please download the word doc here.
  • the consent form to confirm your willingness to allow the University of Brighton to confirm to Physio First, that your clinic(s) are registered for QAC, please download the word doc here.
  • to download a word document containing the declaration to the University of Brighton required by a Physio First member practice principal to allow your clinic team to collect data to become a QAC, please click here.

Details of the Physio First / Medbelle family and friends’ scheme

Physio First member led clinics who have joined the Medbelle Physio First Member Scheme are entitled to refer family and friends of their clinic team who will receive a 10% discount on procedures booked through Medbelle over £3,000.

To take advantage of this please contact Medbelle, confirm that you have been referred by a clinic signed up to the Medbelle Physio First Member Scheme and, upon confirmation, this discount will be applied.

The Medbelle team

Here are the contact details for the Medbelle team who administer the Medbelle Physio First Member Scheme:

Email: [email protected]

Number: 020 3411 9171

What if I am a QAP?

If you are a QAP and you are a sole practitioner, or the only physio doing MSK in your practice, you will have met all the criteria for becoming a QAC. So, if you have not done so already, you just need to sign the declaration to our UoB team to confirm this. Once confirmed you can let our Physio First team know and you will be acknowledged as a QAC.

To contact our UoB team please use: [email protected]

What are the other benefits of becoming a QAC?

The other benefits of becoming a QAC are that:

  • the Physio First executive are finding other marketplace stakeholders who value QAC and we expect other marketplace benefits to appear during 2022
  • you will be sent a QAC logo to use on your practice website, social media, and email signature, which QAC teams are now starting to use as a conversation point with patients
  • you will receive a QAC certificate to display in your clinic to show your patients you have achieved this quality standard, which QAC teams are using in the same way
  • you have the assurance of your whole clinic meeting quality standards
  • you will receive a report of your clinic statistics and how your clinic met the quality criteria to use to measure and improve your patient outcomes for the whole clinic
  • you can measure your clinic against data from the Physio First national data set
  •  you will be acknowledged as a QAC and can be found using the “Quality Assured Clinic” filter on our Find-a-Physio site.