Physio First, in collaboration with eComNowUK, offers members an exclusive online store to purchase patient products at reduced rates. This user-friendly platform allows members to earn commissions on sales and simplifies patient transactions by providing a pre-filled shopping cart link.

Membership benefits include no monthly fees and access to wholesale prices on clinic essentials, delivered directly to your clinic. The products offered on our e-store, provided by trusted vendors like Trimbio and Talarmade, have been selected through close collaboration and are ensured to meet our high standards of cost, quality and reliability, eliminating the need for inventory management.

How it works

  • Send patients a pre-filled shopping cart link with your product recommendations.
  • Earn a fair share of commission on any purchase made through your recommendations.
  • Zero monthly platform fees
  • Gain access to wholesale prices for clinic essentials (e.g., bed rolls, Pilates equipment).
  • Convenient, efficient, and beneficial for both you and your patients.
  • Free delivery on most orders over £75
Testimonials
When Physio First advertised in their bulletin about the e-store I leapt at the chance. It is really professional having your own business logo attached to the store and all my patients so far have been happy to receive my recommendations. It is far better to earn some commission from the sale than to send links to the patient from Amazon or another company and get no benefit for your time and expertise.

I found it easy to follow the set up instructions even though I am not very tech savvy. I received a quick response to any queries I had. I fully recommend the e-store

Laura Panaech

I think the store is a great addition for members and as far as I’m aware we’re the only clinic in our area that offers this service!

Thomas Harley-Blake

Lucinda Brock
Our e-store has made a difference to our clinic. Our patients appreciate the ease of just receiving a link and knowing the source of the items is reputable

Lucinda Brock

Jill Drew
I have just started to use the eStore for my clinic. It is useful to be able to send a link with a product recommendation to my patients and I am sure they will be confident to order from a reputable supplier.

Jill Drew

VAT? Why do we charge our patients?

The simple answer is that whilst each member’s eStore has its own branding and is used only by our member the whole platform that enables it, is run by Physio First i.e. the connectivity between our member’s eStore, your patient, the vendors and the payment interfaces means that technically Physio First is the vendor and therefore Vat has to be charged and repaid to HMRC.

Currently HMRC case law has concluded that we would need to charge VAT as the item, although recommended by the health professional, is being sold by Physio First and because the public could access our eStores and purchase items directly.

That said, Physio First is working with our platform partners to seek a response from HMRC to see if it is possible to pass on the zero rating that comes with products supplied by registered healthcare professionals but this process will take time.

Updated 05/12/23