Answer every patient call, book appointments and take messages — with the most experienced AI phone answering for physiotherapists on the market.
Why choose Lyngo
Lyngo answers every call your team can't — so you never miss another patient, whether it’s during lunch times or after-hours.
New bookings, reschedules, cancellations, and caller questions get handled on the spot, 24/7, connected straight to your practice management system and existing clinic number. Anything Lyngo doesn’t have the ability to handle, it will simply take a message or give you the option to transfer the live call over to your team.
Use it as your first point of contact, or just for after-hours and when your team is busy. It’s your call.
Built for healthcare, not bolted together
Most AI phone tools are stitched together from third-party services. Lyngo's own platform is built for security, reliability and compliance from the ground up — including UK & EU GDPR and the Data Protection Act.
What Lyngo does
- Phone Bookings - Book patients, reschedule and cancel appointments right in your calendar.
- Find Patient - Creates new records or finds returning patients records before handling their booking.
- Answer Questions - Answer all your clinic's questions like, parking, prep, opening hours — handled accurately and safely.
- Loop in your team - Transfers to your team or takes a clear, detailed message.
- Localisation - Choose a voice and accent that suits your clinic.
- Setup and maintenance - Intelligent onboarding so you don't waste hours setting it up, with full visibility and control into every call.
Not all AI answering is the same
Lyngo specialises in allied health clinics. Most off-the-shelf systems cut corners. That means frustrated callers, wrong bookings, security risks, compliance exposure — and more work for your team, not less.
Most established & purpose-built from day one
In 2023, Lyngo launched the world's first AI phone receptionist to integrate with allied health systems. Focusing on getting the fundamentals right: reliability, compliance, security, and a patient experience that feels human.